Reasons to Shop with Us
**As we are an online factory outlet, we are only able to offer products that are factory has available. Our factory has now stopped production on all of our Fall and Holiday fragrances, as well as Fall and Holiday Jars and Pottery. All of the products that fall into these categories will be available for purchase until our stock has depleted, however please be aware that quantities are limited.
Our free shipping for orders of $50 or more applies to regular ground shipments only. Orders requesting expedited shipping will be charged an additional shipping fee. If you are interested in expedited shipping, please give us a call to place your order at 888-272-2773 Monday through Friday from 9 am to 4 pm EST!
Find Our Candles in Your Area!
We have vendors all over the globe!
For vendors that carry Swan Creek Candles in your area, please call us toll free at (800) 626-4590
Monday through Friday from 9:00 am - 4:00 pm and just let us know your zip code!
For ordering our candles in the UK, please visit the website of our UK distributor, G.D. Distribution, at www.swancreekcandlesuk.com
If you are concerned about indoor air pollution try our Clean Burning, Lead Free, Intensely Fragrant American Soybean Wax Candles!
Internet Shop Office hours: Monday thru Friday 9:00 to 4:00 EST Toll Free 888-272-2773
We put much effort into ensuring that our valued customers will always be satisfied with all of our products. However, should you ever encounter an issue which leaves you less than 100% satisfied, please do not hesitate to contact us at 888.272.2773 and let us know of any issue you may be having so that we may right the situation. We truly appreciate your feedback as it helps us to achieve the level of quality and service to which we aspire!
All orders are shipped from our Toledo, OH Distribution Center. If you prefer to order via telephone, please feel free to call us toll free at 888-272-2773 Monday through Friday from 9:00 a.m. to 4:00 p.m. EST. If you cannot reach us within our business hours, please feel free to leave us a message. Our customer service representatives would be happy to assist you with ordering.
Please allow 3 business days from time of order for your order to be shipped, pending stock availability. And, as always, a free gift will be included to help defray freight charges.
In the business of satisfying - and gratifying - customers for over 30 years. Satisfaction guaranteed, or your money back! Call toll free at 888-272-2773. Please note shipping charges are non-refundable.
We care about your safety. Please never leave a burning candle unattended.